After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet.Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.Using the original cable, connect the phone to its charger.
Plug the charger to a working wall outlet.To address this, here’s what you need to do: However, there are times when a simple battery draining issue would lead in a system crash and that could be the case here. Having a phone with a drained battery isn’t usually a problem because most of the time, any device would respond immediately once connected to the power adapter that’s plugged into an outlet. If not, then move on to the next procedure.ĪLSO READ: Quick fix for Samsung Galaxy A50 that’s showing the “camera failed” error Second solution: Charge phone and do the forced restart However, if the phone remains on the black screen and won’t respond, then try doing the same procedure a few more times to see if you can make the phone respond. If the logo shows, then that’s a sign that the phone is already responding as you could that, at this point, the problem is already fixed. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.While holding down the volume button, press and hold the Power key as well.Press and hold the Volume Down button and don’t release it yet.
But don’t worry, such issue is actually pretty easy to fix. There are times when the firmware ceases to run and this will result to it being stuck on the black screen and would no longer respond. The black screen of death is actually just another name for the system crash. Troubleshooting your Galaxy A50 that’s stuck on the Black Screen of Death
SAMSUNG QUICK CONNECT GONE ANDROID
If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire. So, try to find ones that are similar or related to your problem. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. If you’re one of the owners of this device and are currently having similar issue, continue reading as this post may be able to help you one way or another.īut before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Basically, what you need to do is rule out the possibility that it’s just a firmware problem but if the phone continues to be unresponsive after this guide, then you can always bring it back to the store and have it checked. In this post, I will share with you the most effective solutions in fixing this problem. You just need to perform some troubleshooting procedures to determine what the issue is all about. More often than not, you will be able to fix this issue on your own. But contrary to what most users believe that it’s a hardware issue, it’s actually just a minor problem with the firmware. The black screen of death may occur from time to time even to smartphones with pretty impressive specs like the Samsung Galaxy A50.